5 Important Questions To Ask Before Hiring an Air Duct Cleaning Company

Making sure you have a functioning air duct system is not only good for you, but also for your pets, children, and even your spouse! We all want our homes to be as energy efficient as possible. A clean, safe, and clear air duct system can provide this. Regular air duct cleanings can remove dust, allergens, and other pollutants that circulate in the air of your home through your duct system. 

It’s important to have your duct system regularly cleaned. According to the National Air Duct Cleaners Association (NADCA), the time in which you should have your ducts cleaned heavily depends on numerous factors, such as whether you smoke, have pets, or have asthma. 

It doesn’t matter how often you elect to clean your air ducts, you want to hire the right people to get the job done properly. Here are the questions you should be asking your potential air duct cleaning specialist.

How Long Has Your Company Been In Business?

you can tell a few things by the length of time in which a business has been in business, including how reputable or experienced they are. Additionally, it’s relatively reassuring to see that a company has a long track record of satisfaction from their previous customers. Looking over reviews is a good way to justify just how well a company behaves with it’s customers. Generally, you want to make sure the company you’re hiring to clean your ducts has been around for at least 5 years.

Do You Use Biocides or Other Chemicals?

The purpose of having your air duct system cleaned is to help protect your family from harmful pollutants. The last thing you want to do is make it worse by adding unnecessary chemicals to the mix. Chemical biocides are sometimes recommended for use inside air ducts to clean and prevent future growth of mold and bacteria. If such measures are recommended, do your research to fully understand the pros and cons before consenting to use. The EPA has not approved any chemical biocides for air duct systems that are internally insulated, so keep that in mind.

Will you Clean My Entire Duct System?

The most important question is to ask questions at all! including whether or not the company you’ve hired will actually clean the entire duct system. Ecostar for example cleans the entire duct sytem. This includes all ducts connected to a single AC unit. Our billing allows us to bill for each individual unit to ensure each unit gets a good duct cleaning. Not all companies do this, some will try and bait and switch you and not let you know that each unit is a different price, or something else equally as shady. Always ask for EXACTLY what’s being cleaned for the price you’re paying so you know what you’re getting. you can also check our cleaning service page for more specific information on what’s covered by visiting here. 

What Guidelines Do You Follow?

Luckily for everyone both the EPA and NADCA have standards and guidelines for cleaning air ducts. The EPA doesn’t certify air duct cleaners at this time, but it does provide a post-cleaning checklist so you know what to expect from an HVAC contractor or other duct cleaning provider. you may also want to ensure that the company you hire is a member of NADCA as then you can be sure they meet very strict membership requirements. 


Will You Provide a Visual Inspection Once Work Is Completed!

This is a very underwhelming question that isn’t asked enough. You always want to ensure that your HVAC company or duct cleaning company is visually inspecting your ducts either after, or while they are cleaning them. Some companies come in, clean and collect payment and leave. Ecostar is always inspecting the ducts. We do a visual inspection before, during, and after our cleanings to ensure no other work is needed. Not everyone provides services this way, always ask before you hire someone to ensure that the work being done is at least going to be held accountable to the person doing the work. Never assume the company you hire will just inspect the work for you!

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