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Air Duct Cleaning for Tenants and Landlords Air Duct Cleaning for Tenants and Landlords Jan 28, 2020

Are you afraid that you may schedule an air duct cleaning appointment, but never be reimbursed by your landlord? Perhaps you are a landlord yourself, wondering if you will be charged for services you did not agree to when your tenant handles the air duct cleaning appointment. Don't worry, we are here to share with you some great ways to make sure any apartment or property has all of their air ducts, dryer vents, vent covers, or other ventilation systems cleaned when a landlord and tenant have to arrange the appointment together. We completely understand that landlords may hesitate to schedule an appointment if they cannot be present for the service. Similarly, tenants may be worried about scheduling an air duct cleaning appointment and never being reimbursed by their landlord. Keep reading to learn how these concerns can be alleviated with proper planning, scheduling, and billing! 


Tips for Tenant Air Duct Cleaning

If you are paying for your own air duct cleaning appointment, then there is nothing to worry about! Your cleaning appointment will follow standard procedures for scheduling, the service itself, and billing. However, there are a few things to consider before you plan for your apartment cleaning. 


- Does your apartment or multi-family home share ventilation with another part of the house or other apartments? 

- Do you have permission from your landlord for us to access areas of your property that you do not specifically rent?

- Do you have permission or a designated area for us to park our van(s)? 


It is important to make sure that you are allowed to have the air ducts cleaned when you share ventilation with other apartments or tenants at the property. This is because in order to make sure you are serviced properly, we need to fully inspect the HVAC system and access various parts of the air ducts. This should be totally acceptable with your landlord, but please check before requesting service just in case your landlord has any objections. 


Landlord Reimbursement for Air Duct Cleaning

If you are planning on having your landlord reimburse you for air duct cleaning, please make sure you fully square this away before scheduling your appointment. If you do plan on paying for the service and then being reimbursed later, that is no problem, but you should be aware that professional air duct cleaning companies will not be able to assist you if your landlord does not reimburse you fully or at all. Make sure you know exactly what the landlord is willing to pay for, and for how much. Without this information, a landlord may be able to claim you did not have the correct service completed or that they did not expect to pay for the full amount. 


- Your tenant / landlord agreement should be put in writing, so everyone is on the same page

- Make sure you mention this while scheduling your air duct cleaning appointment 

- If you agree to additional services before, during, or after your appointment then please understand you will must pay for all services even if your landlord does not agree to reimburse you fully 


We highly recommend having your landlord pay for the services in advance, or at the time of the appointment if you are worried about not being reimbursed properly. This clears up a lot of potential problems with payment. If your landlord is able to be the point of contact for your apartment cleaning, it is possible that they can receive discounted prices for scheduling multiple appointments for multiple apartments at once. Another benefit is that we can gain more information about your property and make sure we bring the proper tools, perform all desired services, and fulfill any other needs such as free estimates.


Landlord Air Duct Cleaning for Tenants

If you are a landlord in Houston and would like to schedule an air duct cleaning appointment for your tenant(s), it is important to understand a few aspects. For one, it is very important that you make it very clear during your appointment scheduling phone call that you are scheduling and paying for the service on the behalf of someone else. You should make it abundantly obvious whether or not you are paying for the service, or if the tenant is paying. If you are reimbursing the tenant later, that is fine, but it is very important for billing purposes that you make sure we are aware of who is paying, and who has the ability to agree to or deny additional services. Without this information, it is possible that your tenant(s) will assume certain services are covered or needed. This can cause confusion, or even liability issues for any owed monies after your appointment(s). 


- Make your tenants are fully aware of the services being fulfilled during their appointments

- Let us know if you or the tenants are paying for these services at the time of the appointment, or before

- Clarify who any free estimates should be sent to for repairs, replacement components, or installations 

- Act as the point of contact for all of your tenants so there is no confusion or inefficiencies with your appointment date/times and services



Free Estimates For Your Home

We are fully capable of providing free estimates for all air duct repairs and installations, anything related to HVAC, and home repairs or new construction. Our background is in not only air ducts and ventilation, but home remodeling and construction as well. EcoStar is a full service company in Houston with years of experience in a variety of industries.

When we provide a free estimate we truly honor what we promise to fulfill. Although it is always preferable to start service immediately, especially for emergencies or urgent cleaning needs, we are more than willing to honor our free estimates in the future if you need time to make a decision. With this in mind you should have no concerns at all if you decide to have any free estimates performed during your appointment. Even if the work you are interested in is not 100% related to the cleaning or repairs we perform at your home during your initial appointment, we will be happy to assist with the work and answer any questions you may have.

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